Last updated on May 20, 2021.
This Privacy Policy (the "Policy", the "Privacy Policy") is an integral part of
the User Sublicense Agreement which defines the rules for processing Personal
Information that Rapidcatch (KRAPKA s.r.o.; hereinafter referred to as "KRAPKA
s.r.o.", "we") can collect about the Users (the "User" or "you") in relation to
the usage of the Rapidcatch service (the "Service") by the User, and stipulates
the types of the information collected, the ways and methods of collecting the
information, the purposes of collecting the information, measures to ensure the
information protection, as well as the rights of the User regarding their
Personal Information.
The User hereby agrees to the processing of their Personal Information under the
terms of this Privacy Policy. The User's actions aimed at using the Service mean
the User’s unconditional acceptance of the terms of this Policy and the terms of
their Personal Information processing specified therein. We urge you to read
this Policy and make sure that you fully understand and agree to it before you
start using our Service. If you have not read the entire text of the Privacy
Policy, do not understand or accept the terms of this Privacy Policy, you shall
immediately stop using the Service.
The User guarantees that in accordance with the User's jurisdiction, they have
reached the age that allows them to independently agree to the processing of
their Personal Information (but not younger than 16 years old) or the User can
confirm they have got the corresponding permission from the holder of parental
responsibility in accordance with the established procedure and form.
We draw special attention to the fact that you are not legally obliged to
provide us with any information, however, providing this information is a
compulsory condition for using our Service. You hereby confirm, guarantee and
agree that any information you provide us with is submitted of your own free
will, is accurate, unambiguous and complies with your desire to use your data
for the purposes described below.
You can withdraw your consent to the processing of your Personal Information at
any time as we are willing to make the procedure for revoking consent as well as
providing it as simple as possible. Withdrawal of the consent does not affect
the legitimacy of the information processing that took place prior to the
consent withdrawal.
TERMS AND DEFINITIONS
Personal Information is any information about a specific or identifiable natural
person.
Agreement is a sublicense agreement between the User and on the use of the
Service
Service means a software package available on the Internet at the website
address https://rapidcatch.com. The Service includes but is not limited to the
set of information, texts, graphical elements, designs, images, photos and
videos, and other intellectual properties, as well as computer programs
contained in the information system, which makes such information available on
the Internet at the website address https://rapidcatch.com.
User is a natural person or a legal entity who uses the Service.
All other terms and definitions found in the text of the Policy shall be
interpreted in accordance with other rules governing the use of the Service,
with the rules of interpretation established on the Internet and the applicable
law regulating the processing of Personal Data.
1. COLLECTED PERSONAL INFORMATION
1.1. We act in accordance with the Directive of the Council of Europe on the
collection and storage of personal data (GDPR) and its principles, as well as
with the current legislation of the Russian Federation in the field of personal
data processing.
1.2. According to the principle of data minimization, we collect as much
Personal Information as is sufficient for comfortable use of the service and
accomplishing the objectives of its collection.
1.3. In the process of using the Service by the User, we collect two types of
Personal Information: Personally Identifiable Information and Non-Personally
Identifiable Information.
1.3.1. Personally Identifiable Information. Such information includes individual
data that identifies a particular User and which the User provides us with in
the process of the Registration.
Required types of Personally Identifiable Information that are necessary for
using the Service include:
email address.
Additionally you can provide on your own the following:
data for authentication at the selected auctions
phone number;
This information is not obligatory for receiving access to the Service and is
passed to us at your sole discretion, however, we want to note that such
information greatly simplifies your interaction with the Service. Thus, the
phone number will allow us to promptly react to your requests, while the name
will allow us to address you correctly.
1.3.2. Non-Personally Identifiable Information. Non-Personally Identifiable
Information is data that does not identify a particular User, and is collected
automatically during the process of the Registration and usage of the Service.
The Non-Personally Identifiable Information may include:
information obtained with the help of cookie files, pixel tags, web beacons,
browser analysis tools and web server logs, as well as other similar
technologies and tools; information about devices that the User uses to access
the Service, including the type of operating system, device model, browser type,
system settings, including the information about the language that the User’s
system uses, location (country / region), time zone of the User’s device, mobile
operator; logs of actions stored on the server which record IP addresses of
devices that the User uses to interact with the Service, the access time, the
sequence of the User's actions when using the Service, information about the
session, including the response time, download errors; information from the
User's social media account (depending on the privacy settings configured by the
User for their social media account) so we can get information about your
interests and preferences as well as access to your photo; other information
that does not identify the User depending on the permissions you granted. 1.4.
The User understands and agrees that in some cases, we are entitled to request
additional information about the User as well as scanned copies of the User’s
documents for confirming the provided information, and to make any other
requests when this is necessary based on reasonable assumptions and legitimate
interests.
2. METHODS OF COLLECTING PERSONAL INFORMATION
2.1. The legal basis for collecting Personal Information is the User's consent
to collect information in accordance with subparagraph A of paragraph 1 in
Article 6 of the Directive of the Council of Europe on the collection and
storage of personal data.
2.2. Personal information is collected by us at the moment the User registers
with the Service. The Registration with the Service can be made in a standard
way by submitting the User’s Personal Data by the User, or through the User’s
account on social media when Personal Information is automatically transferred
from the social media page.
2.3. The Non-Personally Identifiable Information is collected by us in the
process of using the Service by the User.
3. OBJECTIVES OF COLLECTING PERSONAL INFORMATION
3.1. We use Personal Information for the following purposes:
3.1.1. To provide access to the Service and its further use.
3.1.2. To improve the Service, make its use and adjustment of the necessary
settings more convenient based on general or individual preferences, experience
of use or difficulties encountered by the Users.
3.1.3. To provide technical support, feedback, including sending notifications,
requests and information regarding the use of the Service (update notifications,
security information, changes to our rules and terms of use of the Service).
3.1.4. To generate statistics summary reports which include analytics and
monitoring of trends in the use of the Service and the Users actions in the
Service.
3.1.5. To send advertising newsletters to your email address or to your mobile
phone with the help of notifications about products, services, promotions,
events and other news and information which, in our opinion, might be
interesting to the User. We can send you promotional information. You can easily
refuse receiving advertising messages by selecting the "Unsubscribe" option
offered in these messages.
3.1.6. To prevent fraud or violation of the applicable law, in particular to
detect, investigate and prevent fraudulent transactions and any other illegal
activities, and to protect the rights and property of KRAPKA s.r.o. as well as
the right and property of other users and third parties.
3.1.7. To comply with any applicable law.
3.2. Personal Information of the User will not be used for purposes other than
the above.
3.3. The User confirms that the objectives of using their Personal Information
correspond to their interests, and the consent to the processing of the Personal
Information by us expressed by the User at the beginning of the use of the
Service is given for each purpose of the processing specified in clause 3.1 of
the Agreement.
4. DISCLOSURE OF PERSONAL INFORMATION
4.1. We undertake not to disclose the User's Personal Information to third
parties, unless:
4.1.1. The User expressed the explicit consent to the disclosure of their
Personal Information.
4.1.2. The information disclosure is necessary for the use of the Service by the
User, as well as for the fulfillment of the Sublicense Agreement or any other
binding documents that regulate the relationship between us and the User.
4.1.3. When the information disclosure is necessary for the work of the Service
and its functionality (information transfer to hosting, communications and
content delivery networks (distribution), data protection and cyber security
services, billing and payment processing services, fraud detection and
prevention services, web analytics, distribution of emails and monitoring the
status of the Service, including measuring performance and data optimization,
marketing and advertising services), third parties (recipients of Personal
Information) can receive or have access to the User’s Personal Information in
full or in part, depending on the role and objectives of each such person in
maintaining the operability of the Service or in improving it; in addition, they
can use the received information only for the purposes specified in this Policy.
4.1.4. Personal Information is passed in accordance with the applicable law on
requests of the entities authorized for the receipt of such information
(inquiries made by juridical authorities and law enforcement bodies) when we are
obliged to disclose such information, if in good faith we reason from what the
law requires of us and act accordingly.
4.1.5. Ownership of or control over all parts or a part of the Service is
transferred to the new owner.
4.1.6. Personal Information is disclosed in order to ensure the protection of
our rights and legitimate interests, or the rights and interests of third
parties in case the User violates this Privacy Policy or other binding documents
regulating the relationship between us and the User, and the applicable law. The
above cases cannot be regarded as an unauthorized disclosure of Personal
Information as these actions are aimed at fulfilling the objectives of
processing Personal Information.
4.2. We shall never sell Personal Information of the Users to third parties.
4.3. Information can only be disclosed strictly in accordance with this Privacy
Policy and under the applicable law.
5. STORAGE AREA AND TRANSBOUNDARY TRANSFER OF PERSONAL INFORMATION
5.1. We store and process Personal Information of visitors to Rapidcatch site,
you and your users in the United States and European Union. The storage and
processing of the User's Personal Information is carried out either directly by
us or with the help of third parties specializing in the information storage
that are obliged to protect and preserve Personal Information in accordance with
this Privacy Policy.
5.2. If you reside in a jurisdiction that imposes "data localization"/”data
residency” obligations (i.e. requires its residents’ personal information to be
kept within the territorial boundaries of that jurisdiction), we provide storage
of your Personal Information within such territorial boundaries, provided we are
legally obligated to do so.
5.3. We pay special attention to the fact that the United States is included in
the list of states providing adequate protection of personal data, and the
European Commission considers the United States able to offer a sufficient level
of Personal Information protection to residents of the EU states.
5.4. We strive to ensure the User's Personal Information is protected and
preserved in accordance with the internal industry standards regardless of any
lesser legal requirements as compared to those that may apply in the User’s
jurisdiction.
6. USE OF TRACKING TECHNOLOGIES
6.1. We use certain monitoring and tracking technologies in order to maintain,
provide and improve the operation of our Service on an ongoing basis, and in
order to provide a comfortable usage of the Service’s environment for the User.
By default, we use several such technologies in order to identify the User and
the start of the session, to provide security, to save the User’s preferences
(for example, with respect to the default language and settings), to ensure the
connection stability, to monitor the performance of our Service and marketing
campaigns, and to provide and improve our Services.
7. USER RIGHTS
7.1. In accordance with this Privacy Policy, each User has the following rights
with respect to their Personal Information:
7.1.1. The right of access to the User’s Personal Information. To ensure this
right, the Service provides a special section in the User’s Account where all
Personal Information we received about the User is indicated. The User can go to
the Personal Information section and see the Personal Information of theirs
which we currently have. At the request of the User, we provide a complete list
of the Personal Information we have collected about the User, the legal basis
and purpose of the processing, the Personal Information categories, the list of
third parties to whom their Personal Information has been or will be disclosed,
the period during which the Personal Information will be stored, measure of the
Personal Information protection. The answer to the User’s request shall be given
within a reasonable time in accordance with the applicable law.
7.1.2. The right to have inaccurate Personal Information rectified. The User has
the right to correct their Personal Information through their Account at any
time, in case the User has problems with correcting their Personal Information
for some reason, they can send a corresponding request to us, we will make
corrections within a reasonable time. Taking into account the purposes of
Personal Information processing, the data Subject has the right to provide
incomplete Personal Information specifying only the obligatory types of Personal
Information that are necessary to access the Service.
7.1.3. The right to withdraw consent to the processing of Personal Information.
The User has the right to withdraw their consent at any time. The consent
withdrawal does not affect the legality of the processing that was made on the
basis of the consent prior to its withdrawal. The Service provides the
possibility to withdraw the consent as easily as it is given. Thus, the User can
forward us a request to delete their Account at any time, and we will delete the
Account within a reasonable time after receiving the request.
Please note that you can correct, update or delete certain pieces of your
Personal Information on your own.
In case the User makes corrections to their Personal Information or revokes the
consent, we shall notify all third parties that have access to the User's
Personal Information about this.
7.1.4. The right to erasure («the right to be forgotten»). The User has the
right to demand their Personal Information to be removed, and we are obliged to
do so without undue delay, if:
Personal Information is no longer needed for the purposes for which it was
collected; the data subject withdraws consent to the processing of their
Personal Information, which is the basis for its collection; Personal
Information was processed illegally; Personal Information shall be erased in
accordance with the law. 7.1.5. The right to data transfer. The User has the
right to receive their Personal Information in a structured, commonly used and
machine-readable format. The User can receive all their Personal Information,
that was ever received by us, in a structured form by sending a corresponding
request to the Support Team. The User has the right to have their Personal
Information transmitted directly from one controller to another, where
technically feasible.
8. PERIOD OF PERSONAL INFORMATION STORAGE
We store your Personal Information during the entire period the Service is used
by you (according to the actions in your Account), or until we no longer need
this data to provide the Service, or if it is required for a longer period (if
we are required to store it for a longer period by virtue of applicable law, or
it is done to resolve disputes in relation to our Users, to prevent fraud and
abuse, and/or to protect our legitimate interests).
9. INFORMATION SECURITY
9.1. We hereby guarantee that we take all necessary and sufficient, in
accordance with applicable law, organizational and technical measures to protect
the User's Personal Information from unauthorized or accidental access,
destruction, modification, blocking, copying, distribution, as well as other
unlawful actions with it by third parties. We act in accordance with the
generally accepted industry standards to protect the User’s Personal Information
and strive to protect and ensure the confidentiality of Personal Information to
the greatest extent possible. The protection of Personal Information is
implemented in the Service by default at the stage of its development. The
security measures include firewalls, pseudonymization, data encryption, data
minimization, robustness of the processing systems, the ability to timely
restore availability of and access to Personal Information in case of a physical
or technical incident, control of physical access to data centers, as well as
control of the authority to access data. We regularly monitor our systems for
possible vulnerabilities and attacks, evaluate the effectiveness of technical
and organizational measures to ensure the security of Personal Information, and
are constantly looking for new ways and service providers to further enhance the
security of our Service and protect the privacy of our Users. All third parties
that can access Personal Information and take part in the process of providing
access to the Service for the User take the same strict measures to ensure the
security of Personal Information.
9.2. However, we can not guarantee absolute protection, and therefore we urge
you to be cautious, create a strong password for your account and avoid
providing any sensitive data, disclosure of which can cause you significant
harm.
9.3. In the event of any violation of the Personal Information confidentiality,
we take all possible measures to eliminate or minimize possible negative
consequences, and also ensure that the authorized supervisory bodies and the
User are immediately notified of the incident and provided with all available
information on the confidentiality breach. The facts of such incidents are
recorded in a special register of incidents, which we are obliged to keep in
accordance with the applicable law.
9.4. The violation of the Personal Information confidentiality is understood in
this Policy as a security breach resulting into the accidental or unlawful
destruction, loss, change, unauthorized disclosure or access to the transmitted
or processed Personal Information.
10. PRIVACY POLICY CHANGES AND INTERPRETATIONS
10.1. This Privacy Policy, its interpretation, and any claims and disputes
related to it are regulated, interpreted and carried out solely in accordance
with the laws of our incorporation, without giving effect to the conflict-of-law
provisions.
10.2. You hereby agree that any arising disputes shall be resolved solely by the
courts at the territory of our incorporation.
10.3. The Privacy Policy may be changed by us at any time. In case we consider
the changes significant (at our own discretion), we shall notify you before the
changes take effect.
10.4. We recommend that you regularly review this page for up-to-date
information about our Privacy Policy. If there’s any conflict between the
English version of this Privacy Policy and its translated (not English)
versions, the English version shall prevail.
11. INTERACTION WITH US AND ANSWERS TO YOUR REQUESTS
11.1. If you have any questions about this privacy Policy, please contact us at
support@rapidcatch.com.
11.2. You can also send a letter to the following addresses:
KRAPKA s.r.o.
Vítkova 261/6
186 00 Prague 8
Czech Republic
11.3. We will respond to your request within a reasonable time or the period
specified by the applicable law.
11.4. In cases where this Policy or applicable law establishes our obligation to
provide you with copies of information or any documents, we provide them in a
single copy for free; for any additional requested copies, we are entitled to
charge a reasonable fee based on administrative expenses. If you make an online
request, we provide copies in widely used digital format unless otherwise
requested by you.
11.5. If the User's requests are obviously unreasonable or excessive, in
particular because of their repetitive nature, we are entitled to charge a
reasonable fee taking into account the administrative costs of providing
information, or to refuse to act upon request.
11.6. In the event that we have reasonable doubts about the identity of the
person making a request, we can ask to provide additional information necessary
for verifying the identity of the User.
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