Privacy policy
Effective date: Jan 02, 2020
At Rapidcatch (https://rapidcatch.com), we take your privacy seriously. This privacy policy explains what personal data we collect, how we use it, how we protect it, and your rights in relation to your information.
1. Information we collect
Email address
We collect your email address when you create an account with us. This is used to manage your account, provide customer support, and send service-related notifications.
Login credentials and cookies for auction platforms
When you use Rapidcatch to interact with external auction platforms, we collect login credentials (such as usernames, passwords, or authorization tokens) and browser cookies associated with these platforms. Cookies from your browser are collected only where necessary to enable proper authentication and access to your accounts on the auction websites you connect with Rapidcatch.
These credentials and cookies are used exclusively for performing operations (such as placing bids or making purchases) on those auction platforms on your behalf, as instructed by you. We never use these credentials or cookies for any other purposes.
2. How we use your information
We use the collected information strictly to operate and improve our services:
- Your email address is used for account management, authentication, and communication.
- Your auction platform credentials and associated cookies are used only to perform purchases or place bids on your behalf on the relevant third-party platforms, ensuring seamless access and operation as if you were performing actions manually.
3. Data sharing
We do not share, sell, rent, or disclose your personal information to any third parties, except where required by law or legal obligation.
4. Data security
We apply appropriate technical and organizational security measures to protect the personal data we store, including:
- Encryption of sensitive information such as login credentials, tokens, and cookies
- Secure infrastructure with limited access to data
- Internal policies restricting data access to authorized personnel only
5. Data retention
We retain your data only as long as necessary to provide you with our services or as required by applicable laws. When you delete your account or request data removal, all associated user data is permanently deleted from our systems.
6. Your rights
You have the following rights concerning your personal data:
- Right to access the personal information we hold about you
- Right to request correction or deletion of your data
- Right to withdraw consent by removing your account at any time
To exercise your rights or for privacy-related requests, please contact us at: info@rapidcatch.com
7. Changes to this policy
We may update this privacy policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of the service after changes are published constitutes your acceptance of the updated policy.
8. Contact
If you have any questions or concerns regarding this privacy policy or our data practices, please contact us at: info@rapidcatch.com